Shipping Policy
Our goal is to ship your complete order as quickly as possible. We ask that you allow 1 to 5 business days to receive goods from the factory to our warehouse. We need 24 to 48 hours to process your order before it can be delivered to the shipping unit. Please note that peak shopping seasons and sales events may also affect processing times. We will keep you informed of the status of your order throughout the fulfillment process.
We ship to most countries in the world!
Below are approximate shipping times (including receipt, processing, and shipping times) for your reference.
On average, items are produced and shipped from our factory within 5-7 business days of purchase. Standard shipping/transit times apply (5-15 days domestic, 10-20 days international).
US 1-2 weeks
Australia 1-4 weeks
Canada 1-4 weeks
UK 1-4 weeks
Worldwide 2-6 weeks
Countries not shipped to include: Palestine, Bangladesh, Nigeria, Ethiopia, Egypt, DR Congo, South Africa, Kenya, Uganda, Algeria, Sudan, Morocco, Angola, Mozambique, Ghana, Madagascar, Cameroon, Côte d’Ivoire, Niger, Burkina Faso, Mali, Malawi, Zambia, Senegal, Chad, Somalia, Zimbabwe, Guinea, Rwanda, Benin, Burundi, Tunisia, South Sudan, Togo, Sierra Leone, Libya, Congo, Liberia, Central African Republic, Mauritania, Eritrea, Namibia, Gambia, Botswana, Gabon, Lesotho, Guinea-Bissau, Equatorial Guinea, Mauritius, Eswatini, Djibouti, Comoros, Cabo Verde, Sao Tome & Principe, Seychelles.
We also cannot ship to military areas.
Fast Shipping ( 3 -7 business days )
We charge $19.95 for shipping on one order.
Premium Insured Shipping
We charge $9.95 for shipping on one order. If the customer chooses to sanitize the item before shipping, we will charge $7.99 (including shipping).
Free shipping?
For a limited period, we provide FREE shipping with ANY purchase to the following markets: Australia, Cambodia, Canada, China, France, Germany, Indonesia, Israel, Japan, Macao, Malaysia, New Zealand, Norway, Philippines, Russian Federation, Singapore, South Korea, Spain, Sweden, Switzerland, Thailand, United Kingdom, USA, Vietnam and more.
All other countries and territories not listed above: Shipping will be subsidised and discounted shipping rate will be displayed at checkout.
If you need to receive your purchase before a specific date for a special occasion or event, please contact us to ensure you select the correct shipping method and find immediate availability.
Product prices and shipping include VAT.
We cannot ship to multiple addresses.
THE TRACKING NUMBER FOR MY ORDER STOPPED UPDATING, WHAT HAPPENED?
We provide a tracking number for every order we ship. While we will do our best to help you, we are not responsible for shipping/delivery issues. If your tracking number indicates that your order has been delivered, but you cannot find your package in the mailbox, please contact your local post office or shipping center with the tracking number for any lost delivery inquiries. We assure you that your order is included in the package when we ship it.